Thursday, April 03, 2025
WilbertEDU Webinar
01:00 PM - 02:00 PM
The Art of Active Listening and Other Ways to Build Stronger Arrangement Room Conference Skills with Jill Lazar
Join us for an insightful webinar, "The Art of Active Listening and Other Ways to Build Stronger Arrangement Conference Skills", designed to help funeral professionals create more meaningful and compassionate interactions with grieving families.
This session will explore the grieving process, emphasizing the uniqueness of each family's experience and the challenges they may face. You'll learn how to foster empathy, enhance communication, and create a comfortable environment for families during arrangement conferences. We'll cover the power of nonverbal cues, building rapport, navigating difficult conversations, and personalizing the planning process to better meet each family's needs. Plus, we'll discuss how to offer tailored support, provide valuable resources, and ensure thoughtful follow-up care. Strengthen your skills in active listening and compassionate communication to make every arrangement conference a truly supportive experience.
Register
https://attendee.gotowebinar.com/register/1990834472692601175
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